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Thankyou Group

Yeah, we think we scrub up alright.

Just by munching on some delicious muesli bars* and washing our hands with some yummy soap, we’ve helped almost 57,000 people this month. No biggie.

It’s hard to imagine that every time you choose a brand of hand wash you’re impacting the earth in a positive or negative way.

Well, the team at Nimble has made that our reality. Cue: Thankyou®.

As part of the Nimble Community initiative, our team of eco- and social-injustice warriors have changed up the products we’re using on our skin and feelin’ pretty darn good about it, too.

So far, from changing something as easy as the brand of handwash we’re scrubbin’ up with or the muesli bars we eat at morning tea, we’ve contributed to helping:

  • Food projects for 56,817 people in Darfur, Sudan
  • Health projects for over 100 people in Matangani, Zimbabwe

It feels awesome to know that every time we wash our hands, we’re helping fund social and economical change in developing nations. (Let’s not forget that the Thankyou®  stuff makes our job pretty easy.)

We love partnering with awesome Aussie businesses doing epic things worldwide.

*Note – we have since ordered 20 more boxes of these because we can’t get enough!

What makes Nimble different?

In answering this I don’t want to talk about our customer service. Nimble is obsessed with customer service, we all know that.

Instead I want to talk about business philosophies. Thousands of books have been written on it. So surely the perfect business management model is out there, right?

Well if there was one perfect way, they wouldn’t have needed to write thousands of books on it would they?

Thing is, there is no one perfect way. The real world is too dynamic and variable.

After all, things change. The world changes. Your staff changes. Your customers change. Your product changes. Public perception of you changes. Your industry changes. Technology changes. Global financial crises change everything….

For us trying to grow a business this is scary. I mean it’s terrifying. You want to be able to produce perfectly accurate forecasts. Beautiful rising graphs….not rising too fast mind, just the right amount. You want a clear path. No surprises. No uncertainty.

Plus you’re a business founder so you can’t help being a perfectionist. You want to have all the information about what’s going to happen. You want to have the perfect solution.

So how do you deal with this? Here’s a few things I’ve learned:

1. ACCEPTANCE. The world is that way and there’s nothing you can do about it. In fact not only do you need to accept it you need to love it. It’s great. If things were always predictable nothing would ever change. There would be no room for creativity.

2. Stay NIMBLE. Be able to react quickly. That means no inertia. As soon as you sense things changing you need to recognise it. You need to move. Be a magician. Expect to have to pull things out of the hat at the last minute.

3. Have BALANCE. I’d almost call this wisdom. If you’re just reacting to everything, you’re out of control. So temper it with a calm, controlled awareness. I’m talking Zen-like. If this sounds exactly the opposite to step 2, then you’re probably right.

So you need some contrary qualities. But really what single person could have all these qualities? I don’t know many accepting, crazy, Zen Buddhists around.

Well you need to surround yourself with a team. A team with different personalities and skills. DON’T have clones of yourself and DON’T have to be the smartest one in your team.

Simple isn’t it?


The information contained in this blog is correct at the date of publication.